Not sure what happened to my previous response. I'm in direct contact with vendor, the executive support department of a major UK company - they've replaced a missent item with the correct one and this is a partial refund - I believe them more than paypal. This doesnt resolve my issue - this is a major fault with paypal, I cant close the issue, I've spent over an hour on it as paypal is so slow, and no response whatsoever from paypal support.
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