That's just awful! As long as it is clear that you were being double-billed, it should be a non issue and they should gladly refund you your money. This is happening a lot with electronic payments and it's as if you have no recourse. Because they are not passing through your hands, it is difficult to identify these types of issues and they can easily occur. Shame on both PayPal and the company involved for not making this right.
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