@mrssw Yeah, you can do that to keep it simple or have the recipient can issue refund through the original transaction if the amount is not on PayPal's 21 day funds availability hold in their pending balance. If held in Pending Balance, you'll have to open a dispute (by clicking Report a problem in the transaction details) instead and the recipient can refund within the dispute and use those same funds on hold to refund, not deducted from their PayPal balance or linked bank account (and if they have insufficient funds there, this can unnecessary cause NSFs from their bank). They may have to deduct the 30 cents PayPal charges to refund from the amount of refund, in case the person has no funds in their account.
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