PayPal Community

@alexja41816    Please continue to contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.   Call early, during business hours, west coast time to try to get a US rep.    Or contact via social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal    Or visit this page and scroll to the bottom to get the customer service number for PayPal Credit: https://www.paypal.com/us/webapps/mpp/paypal-credit/faq ... View more

@alexja41816   As your question is account specific your best bet is to contact customer services direct  >>   Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top. Log in and get the code. When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'". In the UK its free from any landline phone. OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter. ... View more