Having exactly the same problem and apparently my parcel was picked up in a shop, don't even know where, and signed for by someone who said they were me! Seller gave me a partial refund but neither ebay, or PayPal will refund even when explaining. So much for buyer protection. I also had another parcel 'disappear by same deliverers -Yodel, yet have just ordered and had delivered items today from another seller. I have never had a problem before but this is making me have second thoughts about ebay and pay pal protection!
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