PayPal Community

This has been going on for a year. Paypal demanding to authenticate via Phone Call or SMS, but I don't have access to that phone number (I've moved to a different country). Sometimes I couldn't purchase anything, other times I could log in and purchase without the authentication prompt. I've tried changing the phone number months ago, but it wouldn't let me. The old number was always the default!   Lately though, I can't access my account at all! I can't even access Paypal Support to talk to an agent because it uses the same password and account!!! I need help accessing the account and getting my money back! It honestly seems like Paypal is trying to scam me! I tried changing my password (like some people suggested) but it still prompts me to authenticate via SMS or call. I also have 2FA enabled via Google Authenticator...and it still demands SMS authentication.   I've tried contacting them on Twitter and Facebook, but on both of them it says that they can't connect me to an agent and they send me the Paypal Support site link (WHICH I CAN'T ACCESS!). I sent them an email, it's been 2 days and no response!   Please help me if you know what can be done 😞 ... View more

I'm tired of getting asked by Paypal to verify my account with SMS or call EVERYTIME I want to make a purchase on eBay. Paypal is becoming a hassle...and a few times I've opted to pay with my card directly because of this BS. I enabled 2FA and I was able to buy a few items without getting asked for the SMS code...but it has started again, and I can't get it to stop! Not only SMS authentication isn't secure because of phone number cloning, but it's so stressful and time consuming to be waiting for the SMS! I have my authenticator app, I use it for everything. If you want me to verify everytime I want to make a $2 purchase, ask me for my authenticator code!!! How can I get this solved? Pleaseee? ... View more

After years and years of dealing with this annoying Paypal necessity, which I've always been able to ignore and continue purchasing on eBay, Paypal has decided to block my ability to make purchases COMPLETELY!!! I don't live in ITALY! I live in ALBANIA! And Paypal won't accept my Albanian phone number! Is there a way to change my country of residence, or get verified with my Albanian number without having to change country?! Is there a way to verify my identity through email, or even a damned video call? I can send my passport photo and whatever is needed, I just need this issue resolved ASAP! I'm trying to send Paypal an email but their servers must be down because my browser says "it didn't redirect correctly". It only happens for email support. Please can someone help me get in contact with Paypal and resolve this stupid issue once and for all??? ... View more

I bought a small microphone for my camera in July. I made an offer to the seller since he had activated that option, and he then accepted to sell me the microphone for $24 instead of the original $27. Although, he sent me a message before shipping; it said something like "thanks for patronizing me".   Over a month passed but the microphone hadn't arrived yet. It happens often for products to take this much when being shipped from China to Europe. I wrote the seller a message, but he didn't respond. I sent another one, still no answer. I decided to ask help from Paypal, explained the situation and the seller gave the "tracking number" a few days later. This wasn't a tracking number per se, just a shipping document number... I buy everything from Chinese sellers that offer free shipping. They always give you this "tracking nr.", but it doesn't really work. Most of these just say when the item was shipped, a few of them will tell when the parcel left the country...but in all these years, only twice I've gotten a real tracking number that listed every movement, and confirmed that the final delivery was made.   Anyway, Paypal had estimated that the case would be resolved by the 30th of October, but the case is still in review and there's been no further contact by the seller. I was browsing my purchase history today, and noticed that the seller I bought the microphone from wasn't a registered user anymore!!   I started looking through his feedback. During the past 6 months, over 80% of the feedback is NEGATIVE, full of people claiming they never received the item. And to every negative feedback, he has responded with positive remarks like: Fast payment. Good buyer! As if he is mocking all the people that bought something from him and got scammed...I've been a total idiot for not checking his feedback prior to the purchase, but his rating was ~86% so I didn't worry too much 😞   I'm worried I won't be able to get my money back! Have you ever had such an experience? Has the seller closed his account to avoid paying me (and probably other people) the refund he owes? I've always assumed that purchase money was kept in escrow until delivery, or until feedback is given by the buyer, but I'm starting to think that this is not the case...right?   I know $24 is not much, but I'm just an unemployed student...and I live in a country where the average monthly wage is $300. Please HELP! ... View more

The card I used had issues, the bank claimed it was hacked. So I made another card at the same bank, but had the same problem the first instance I used it, and the bank says even the new card has been flagged as hacked/compromised. I assume is the bank's issue, so I opened another card with another bank. It has been working fine, but I just received a refund and it's going to the "compromised" card I had with the problematic bank. Considering the bank has automatically blocked it, I probably won't receive the refund. I'm expecting to receive a second refund, which is bigger than the previous. How can I make Paypal send that refund to my new working card? I have already set it as preferred payment method, but it doesn't work apparently.   Please help!? ... View more