@Lisergiko No, PayPal is not an escrow service. PayPal will hold payment up to 21 days or sooner after proof of delivery of the item is confirmed by PayPal and that only depends on these factors: Why is my payment on hold or unavailable? If your payment is on hold or not available right away, we’ll notify you via email or an alert on your Summary page. Delaying funds availability is a common industry practice we implement to help ensure the secure use of PayPal by both buyers and sellers. By placing your payment on hold, we’re trying to make sure that there’s enough money in your PayPal account to resolve any issues that may arise with your account such as chargebacks or disputes. When subject to a hold, the money is temporarily not available to use. If there aren’t any issues with your transaction or account, the payment will typically be released within 21 days after receipt. After your hold is released, it may take until midnight (but it's usually sooner) for the money to appear in your PayPal account. Here are some reasons your funds may be temporarily on hold or unavailable: 1. You’re a new seller with PayPal or you’re an established seller but have opened a new account. When you’re a new PayPal seller, it takes time to build up enough history to demonstrate a pattern of positive buyer-seller transactions. The good news is you can usually move out of this status by confirming your identity and building up a history of positive selling activity. If you’re an established PayPal seller, but opened a new account, that account will be eligible for holds until a good history is established. 2. You haven’t sold in a while. When your selling activity has been dormant for a long time, it will also take time to rebuild a history of positive buyer-seller transactions. 3. Multiple customers filed for a refund, dispute, or chargeback. If multiple customers file for a refund, dispute, or chargeback, or if you receive a large number of refunds, disputes or chargebacks in a short period of time, it can delay the availability of your funds. The best way to resolve this is to work directly with your customers to prevent, or solve, disputes and chargebacks. Sometimes it’s possible that your customer filed for a refund, dispute, or chargeback because someone illegally used their PayPal account to buy something. We ask that you hold off on shipping any items when this happens. 4. Your selling pattern appears unusual or has changed. Unusual sales activity includes: an increase in sales or a change in average selling price, business platform, or type of item being sold. 5. You’re selling higher risk items. Higher risk items can include tickets, gift cards, consumer electronics, computers, and travel packages. Why is even eBay allowing a seller to delete their account when delivery isn't even confirmed defies comprehension. Yeah, some of these Chinese sellers' shipment tracking is just the customs label number shipped by regular first class air package mail, no basic electronic delivery confirmation at all. I would wait until PayPal rules on the case before panicking or perhaps contact customer service to follow up on the claim and tell them that the seller is no longer a registered at eBay: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Or contacting via social media: Facebook: https://www.facebook.com/paypal Twitter: @AskPayPal
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