Hi, I have a payment ( a programming service fees ) which held more than 32 days and no useful response from support. They asked me to mark it as shipped I told them it's a service and they said mark it as shipped and write any tracking number. I did that and waited 30+ days and nothing happened. My client called them to release the money and they told him it's not a problem in his account. I even can not refund the money to my client who promised to send it using another method. What to do? Can I sue PayPal for that?
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