I think it's really telling that this problem has been going on for so long! The first message in this thread was from 2015 and it describes the problem I have been having perfectly. After years of nothing but active positive service all of a sudden I can't seem to get anyone to help me with my PayPal Debit card getting randomly declined even for regular monthly charges. Two of the supervisors who are in some other country hung up on me and there doesn't seem to be any way to make contact with someone at PayPal here in the U.S. Really frustrating and I'm pretty much considering cutting my PayPal account altogether (we accept payment for orders on our website as well as having business and personal accounts). They need to have some way to allow their customers to reach a person in the states that can help, not just give scripted runaround non-answers!
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My business debit card gets declined every time I use it. I have to call and wait on hold for 45 minutes to get to someone and have them reactivate my card and make the purchase. Then the next transaction wether 5 minutes or 5 hours later same thing declined and I have to call. Completely unacceptable and unrealistic. Paypal says it is their system catching potential fraud...
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Same here, I am beyond dissapointed and about to close my account, same is happening to me 13 years with Paypal, I used to love it, now I hate it, it declined my purchases, today I got a customer representative, that was full of B.S, when I told her I was tempted to close my account she was like, I can do that for you right now, not even insterested on keeping me as a client.
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