PayPal Community

lala0726 · ‎Oct-19-2018

I recently had to cancel my debit card due to an unauthorized charge and am waiting on my new one in the mail. Should this have any effect on my ability to add money to my account? I just went to CVS to add money through the app, where they scan a barcode the app generates. They tried two different barcodes and each time the register would automatically refund my money and print a receipt that says "ERROR ACT" on it. I've never had this happen before and neither had the cashier. Is this just a random error on the stores end? Has anyone had this problem?

lala0726 · ‎Oct-18-2018

When I receive a payment request from a friend it appears on my account as "pending" along with other transactions that have been deducted from my account before I have even done anything to approve or decline it. So is that correct that PayPal automatically deducts the amount requested before it's either approved or declined? Also, if I decline a request (still friends and family, not a business transaction) is the person who sent it notified that it was specifically declined? Thanks!!

lala0726 · ‎Sep-23-2017

Ah thank you!! I don't know how I missed that!

lala0726 · ‎Sep-19-2017

I'm referring to adding cash to your account by using the PayPal app to generate a barcode for the cashier to scan. CVS, Rite Aid and 7 Eleven are listed as options for the store location...but I have yet to come across a 7 Eleven that will let you add cash this way. The ones in Oklahoma actually say they don't do ANYTHING with PayPal. Is there a list of locations that will actually do this? It would be helpful if PayPal made this information readily available.

lala0726 · ‎Mar-12-2017

The "glitch" response from PayPal is questionable...it was insanely hard for me to find a customer service person that accurately understood what my problem was - none of them seemed to be familiar with adding money through the barcode. You should call them again and make sure it actually IS a glitch and you won't be required to upload a pic of your receipt...because that process takes about A WEEK for them to verify. If that's the case I'd recommend contacting GreenDot through their Twitter account - just send them a direct message and explain the situation. They respond back very fast. They'll have you email a pic of your receipt. That's what I did and I feel like it helped move the process along. PayPal customer service messaged me through the messaging center so I was communicating back and forth with them while I was waiting so you should do that too if they end up sending you a message - those reps seem to be much more knowledgeable. It was a very frustrating experience. Good luck!

lala0726 · ‎Nov-27-2016

Was this ever resolved? I'm having the same issue and it's literally like no one at PayPal even knows of this method to add money to your account.

lala0726 · ‎Nov-23-2016

If you're just wanting to add money to your PayPal account you can do it at any CVS or Rite Aid (assuming the employees actually know how to do it). The Mobile app let's you generate a barcode that they can scan from your phone and it goes directly to your account. Or you can print the barcode out from the PayPal website under your account. BUT like all the other third party services associated with PayPal...prepaid cards, mycash cards etc...there are issues. There seems to be a huge lack of communication between PayPal, the stores that supposedly offer these services/products and their employees, ALL of the PayPal customer service depts and the info they put online.

lala0726 · ‎Nov-23-2016

Having the same problem. CVS scanned the barcode on my phone, gave them $500 to load and 5 days later it's still not in my account.

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