Hello everyone, This payment was made for eBay Item 264873549345 on 22nd September 2020. Due to Seller’s email issues with paypal: he updated paypal email address a few months before this transaction took place, but payment was still sent to his old email (which he already lost access to) on eBay automatic listing, so he was unable to receive this payment. Therefore, seller contacted PayPal and me the buyer as early as September 2020 to report this problem. As Paypal NEVER resolved this issue effectively after weeks of contacts, seller did NOT receive payment and had to cancel transaction in October 2020. (Transaction was formally closed in November 2020.) As a buyer, I have contacted eBay since transaction was closed about receiving money back, but eBay customer service rejected ALL my requests claiming they do not have fund for this transaction! Finally I had to contact PayPal and was confirmed yesterday that this fund is now still in an seller’s obsolete email address – after Paypal already have been well informed of email issues and eBay cancellation of transaction since September 2020! Therefore, my payment of £50.00 payment has been illegally and knowingly kept by Paypal for nearly 8 months now! I would really appreciate if you give me some advice about this situation before legal actions become necessary. Thank you so much!
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