PayPal Community

Does anyone know how I find the email address in Paypal?  It is not listed anywhere on the transaction detail page.  I have always called and gotten it from Paypal rep but the one I spoke to today refused to give it to me citing security reasons. I cannot get it from eBay and eBay messaging will not allow emails to be exchanged. The Paypal rep I spoke said to run an activity report and it would be on there but it isn't.  Now I seem to be at a dead end in sending this individual a money request for an item they were refunded for but has now been delivered.  ... View more

  As a US seller on eBay, if one of my international buyers files a SNAD dispute, eBay requires the seller either send the buyer a pre-paid return label OR send the buyer sufficient funds for the buyer to purchase their own label.   If I were to send a buyer money via Send Money (Goods & Services) for the buyer to purchase a label in order to return an item and that person does not use the money as intended (to purchase a label), can I file a dispute with Paypal in order to recover the funds that are sent?   Would Paypal reverse the payment back into my account?    I've called and asked Paypal to which they said no, there would be no protection.  Just wanted to double check here if that is accurate.  ... View more