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since ‎Nov-03-2016
nkv
nkv Contributor
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Re: Suspicious payment

by nkv Contributor in About Protections
‎Nov-24-2016 08:04 AM
‎Nov-24-2016 08:04 AM
You just have to check manually all payments thats all. If you are selling **bleep** = everyone will ask for refund. ... View more

Re: Suspicious payment

by nkv Contributor in About Protections
‎Nov-24-2016 07:57 AM
‎Nov-24-2016 07:57 AM
@sumiko wrote: There is no seller protection for digital goods,you are just asking for punishment  Still many websites accept payments via PayPal to get digital stuff. ... View more

Re: Suspicious payment

by nkv Contributor in About Protections
‎Nov-24-2016 07:40 AM
‎Nov-24-2016 07:40 AM
Google Adwords at this moment. The product is a hosting plan. Just a shared hosting. No need to ship, since its digital goodies. Automatic activation after payment. Yeah, i had 2 payments and later got "buyer did not authorize purchase". Same guy did use someone else bank account. First payments in my life, didn't know about that stuff. Later got chargeback fee, but PayPal explained the whole situation and I got money back. We are using ISPSystem for accepting payments. Here is information from our billing system. Looks pretty fishy. ... View more

Re: Suspicious payment

by nkv Contributor in About Protections
‎Nov-24-2016 07:25 AM
‎Nov-24-2016 07:25 AM
You mean this one? (The sender of this payment is Non-U.S. - Unverified) Sad i can't check IP via my website, because we have some issues with it. ... View more

Suspicious payment

by nkv Contributor in About Protections
‎Nov-24-2016 07:02 AM
‎Nov-24-2016 07:02 AM
Hey guys, i am using paypal to buy my hosting services and today i got fishy payment. User information and buyer information are very different and he tryed first to put 30$ on balance, later 20$ and then decided to buy on plan for 9$. I had almost same situation in past and got chargeback fee. What should i do now? I already contacted customer, but still no answer. ... View more

Negative balance for real?

by nkv Contributor in Limits and verification
‎Nov-03-2016 07:30 AM
‎Nov-03-2016 07:30 AM
Hi, i already contacted with PayPal via email, but i am still pretty mad. So i sell digital services and got next message: "The buyer stated that they did not authorize this purchase." It looked fishy, because client just did put money and balance and thats all. So i did include all screenshots and information about user. This was second payment i received via PayPal and it was 36 euros. I didn't touch money on my PayPal balance and waited PayPal to resolve this problem. Today i got email: >We did not receive the necessary documentation we requested from you, so we were unable to dispute the case with your buyer’s financial institution. Well alright, then i look at my balance its -36 euros. What the **bleep**? So PayPal gives back money from my account to customer and asks +36 euros from me? Seriously? Where is logic? ... View more
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