I recently changed from fixed shipping cost to PayPal calculated shipping. PayPal is under charging for shipping. Recent order customer was charged $7.75. Actual shipping charge based on the new Ship Station integrated shipping system was $8.59. How do I get this corrected?
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1. How long will items stay in a cart before they are removed? I updated pricing on a item a month ago and have gotten two sales come in at the lower rate. I suspect that people added it to their cart then waited to complete the purchase and it went through tat the old rate. 2. Is there a way to see how many people have added to their card but not completed the purchase? 3. Is there a way to keep this from happening in the future?
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Is there a way to generate a report that shows how many times peiple clicked the add to cart button but did not finish the checkout process?
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