Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Jun-22-2015
PayPal_Marcel
Moderator PayPal_Marcel
Moderator
19
Posts
1
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Your 5th PayPal Anniversary
The Return
Sociable
Ice Breaker
Liked
Friendly
View all
Latest Contributions by PayPal_Marcel
  • Topics PayPal_Marcel has Participated In
  • Latest Contributions by PayPal_Marcel

Re: New ebay seller

by Moderator PayPal_Marcel in Getting started!
‎Jul-28-2015 03:15 AM
1 Kudo
‎Jul-28-2015 03:15 AM
1 Kudo
Hi Rainy69, Depending on your country of residence you may be able to use PayPal with just a bank account. The pending payments might be occuring due to the new seller holds. You can check the following article for more info on those; http://ow.ly/QaAdr - Marcel ... View more

Re: bank account

by Moderator PayPal_Marcel in Sending and receiving money
‎Jul-28-2015 03:09 AM
‎Jul-28-2015 03:09 AM
Hi Neylee, Welcome to the forums and thanks for posting. 🙂 When you want to verifiy a new credit card the code should usually be visible within 2-3 business days. You mentioned that thde card is a prepaid card, would you mean a gift or virtual card with that? If so, then please be aware that these cards may not always works as intended with PayPal. - Marcel ... View more

Re: Bank Account Invalid

by Moderator PayPal_Marcel in Limits and verification
‎Jul-27-2015 02:00 AM
‎Jul-27-2015 02:00 AM
Hi Iyoga, Thanks for posting and welcome to the community forums. Sorry to hear about that. As we aren't able to look into your account details here I would kindly like to suggest to you to contact our customer support team regarding this. You can reach us by phone or email, via the webform. You can also reach us on Twitter and Facebook if you want to 🙂 - Marcel ... View more

Re: 4Didget pin

by Moderator PayPal_Marcel in Limits and verification
‎Jul-27-2015 01:54 AM
‎Jul-27-2015 01:54 AM
Hi Susan40, Thanks for posting and welcome to the community forums. 🙂 By saying 4 digit pin, do you mean the verification code for confirming your credit/debit card? After you requested the code via your PayPal account it usually takes 2-3 business days before it's visible on your bankstatement. This code can't be emailed to you I'm afraid. Let us know if you run into any issues? - Marcel ... View more

Re: verifying my card

by Moderator PayPal_Marcel in Limits and verification
‎Jul-27-2015 01:49 AM
‎Jul-27-2015 01:49 AM
Hey Dacino, Thanks for posting and welcome to the forums. It sounds like there might be some issues with the verification of the card. Have you made sure that your PayPal account details match those of your credit card issuer? Sometimes the tiniest change in the address, for example, can make a difference. If you continue to run into issues it might be a good idea to contact our customer support by phone regarding this. - Marcel ... View more

Re: Seller Protection: Not Eligible ... no postal ...

by Moderator PayPal_Marcel in Sending and receiving money
‎Jul-27-2015 01:34 AM
‎Jul-27-2015 01:34 AM
Hi Korma, Thanks for posting and welcome to the forums. 🙂 As this is specific issue for which we would need to review your account details I would kindly like to suggest to you to contact our customer support team. You can do this via either Twitter, Facebook, email or phone. - Marcel ... View more

Re: Buyer asking for phone number

by Moderator PayPal_Marcel in Sending and receiving money
‎Jul-27-2015 01:32 AM
‎Jul-27-2015 01:32 AM
Hi Stevielay, Thanks for posting and welcome to the forums :). It may be possible that this is required to ship an item. A lot of tracking companies would ask for this information so that they may be able to call you in case you're not home or can't find the address. At the end of the day it's up to you if you want to provide this information or not. - Marcel ... View more

Re: Sending Money

by Moderator PayPal_Marcel in Sending and receiving money
‎Jul-27-2015 01:29 AM
‎Jul-27-2015 01:29 AM
Hi Bluedee, Thanks for posting and welcome to the forums    It depends entirely on how the payment is being funded. If you were to send a payment via your credit, or debit, card then the payment should be instant. The same applies for payments funded by your PayPal balance. If it's being send by a bank account then it might take a few days before the day is completed. - Marcel ... View more

Re: "invoice to" disappears without trace once pai...

by Moderator PayPal_Marcel in Sending and receiving money
‎Jul-27-2015 01:09 AM
‎Jul-27-2015 01:09 AM
Hi Andy4, Welcome to the forums and thanks for your post! There actually is a fuctionality, for Business accounts, where you can filter your transactions by invoices send. Once you're logged into your PayPal account you'll see your overview. On the right hand side, underneath the log out button there's a option to click on "More". Once you hit the next page you can filter activity where it says "All Transactions", there's an option for invoices here as well! 🙂 Let us know if you run into any issues. - Marcel ... View more

Re: sending money

by Moderator PayPal_Marcel in Sending and receiving money
‎Jul-08-2015 10:25 AM
‎Jul-08-2015 10:25 AM
Hi bobbysmummy, Thanks for posting and welcome to the forums! Are you using the mobile app? If so, please make sure that you have update it to the most recent version. If you're trying to log in via your mobile internet browser then I would like to advise you to delete your browsing history. - Marcel ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!