I have the same problem, sent a parcel early september 2014 to el salvador, he claimed in early october that the parcel had not arrived, PayPal then froze the amount for the parcel and eventually refunded it to the buyer. After a 3month investigation by Royal Mail I now have a letter confirming that the item was delivered on 25 November 2014 as it was sent by international signed for. After speaking with PayPal on the phone I am no further forward getting my money back £88 and was told that they may not be able to do anything even though I have proof that it was delivered. Im disgusted with PayPal as this is theft and fraud yet they dont even seem to be bothered they seem to wrap the buyer up in cotton wool and couldnt care less about us sellers. Mark
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