Hello there.. and recently facing similar issue ,because of corona -19 everything in my country is closed and nobody is responding, i am seller of leather bags and recently been doing business with a american guy on behalf of drop shipping he use to send me payments upon 50 to 100 bags shipped, during lock down we could'not send him bags, and so he puts disputes and unfortunately we did' not know about it, today when checked this i saw pay pal closed case in his favor , could someone please help me and let me know hot re open this case as i have all the proofs regarding shipping and hi emails,please help me
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