Yes, same way.. they advised me to contact Paypal because BDO doesn't have a way to monitor the ref number of my Paypal concern. What I did is I always sent messages to the Paypal customer service, it says my fund was on hold in Bank of America, and I requested to send it back to my Paypal account instead of posting it to my BDO account.
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This issue is already resolved. I got my money after a month. I keep sending them a follow-up message and wait patiently. Thanks for all the customer service that I have spoken with.
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Hi, my issue still not resolve. I've made a lot of contacts to BDO bank but they are not handle it anynore because Paypal has their way to trace my fund. I was also advised by Paypal that it will took 7 business days after they trace the fund. I have already the tracing number but until now they did not give an update. They want me to wait until they trace the fund so I'm still confused and worried because they provided already the trace number but still tracing my fund. It should be transfered back to my Paypal Account that was their advised also.
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