PayPal Community

coldspring · ‎Jan-23-2024

Hi @PayPal_JonK Thanks for the reply. The download 'button' is already there (see image attached) ... it just doesn't work. Many thanks

coldspring · ‎Jan-19-2024

Hi @PayPal_Meghan So..... the generated reports work perfectly with Click & Drop once imported. However... it's **everything** in / out of our PP account.... hundreds of transactions with no distinction as to what they are. Can I please request once again that the 'Download' button for: "Transaction Type > Ready To Send" ...is looked into urgently and generates the necessary CSV file (as with any other report)? This would completely solve my shipping issues. - as of now it still just goes to the general page for downloading all transactions. Many thanks!

coldspring · ‎Jan-17-2024

Thanks for the reply @PayPal_Meghan Unfortunately there is no option to remove shipped orders there - this way just makes a LOT of time-consuming work before generating any postage label. Really disappointed that PayPal have removed a vital function for (I'm sure) a lot of UK businesses. Surely some sort of consultation should have happened with those who use the service? ***Can you please submit a request to support to have the 'Download' button actually work on the transactions page (as on the screenshot)? That would solve the issue right away. It seems very odd that a download button on any other report works, but not that one. Thanks

coldspring · ‎Jan-17-2024

Thanks for the reply @PayPal_Meghan That gives me **every** order, including ones that have already shipped. Frustratingly, 'Ready To Send' in the transaction finder has a 'Download' button beside it... but it then takes me to the general Activity Report page instead of actually downloading what I need. (see attachment) I can't find a way to download just those 'Ready To Send' orders... any help appreciated!

coldspring · ‎Jan-12-2024

I can usually just click 'PRINT POSTAGE LABEL' to generate a label for drop off at post office... but now there's a new warning message: "Note: After 18 January 2024, Royal Mail will no longer be available for shipping label purchases. But you’ll see other shipping options when you click the Packlink tab and link your PayPal account." This is obviously going to create huge problems time-wise and for Large Letter orders. Is there any way to export outstanding orders in one go to e.g. Excel (.csv) so I can import into Click & Drop? I can do this with Bandcamp, but can't find a way to do with PayPal. Any help appreciated before the deadline in 6 days time... Thanks in advance! Jo

coldspring · ‎Oct-31-2021

The dreaded ERRORCODE-53001 has been happening for 2 days now when trying to generate postage labels. Anyone else having this issue? Yes, I've tried editing address, no joy. No reply on AskPayPal Twitter DM. TIA!

coldspring · ‎Sep-09-2020

Apologies - forgot to put the error message: "Unable to print the requested postage label at this time. The following error occurred. The dimensions entered are not supported for the package of your choice, please correct the dimensions to proceed." Have been using for over 10 years, so I know it's not a mistake entering pack size / weight. Thanks.

coldspring · ‎Sep-09-2020

Hello, I have not been able to create a shipping label to any UK address since Friday. It seems fine to every other country. I'm in the UK and need to send a ton of orders. No response from PayPal (they have been good by Twitter DM in the past, but nothing in 24 hours now). I've resorted to using Royal Mail's site directly, but it's cumbersome and if the payment confirmation doesn't work you have to send them a refund request by post! Help!

coldspring · ‎Nov-03-2015

Click the link at the top to use in classic mode. It will work like it used to. This BETA is terrible, has so many issues. I messaged paypal through Twitter about them and they told me to ring them.... in the US!

coldspring · ‎Apr-01-2013

Ah, yes, their website is down. Brilliant timing of course 😞 Thanks for your reply!

PayPal Community

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Royal Mail no longer be available for shipping lab...

ERRORCODE-53001 - cannot generate postage labels (...

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PayPal shipping labels to UK not working - anyone ...

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