PayPal shipping labels to UK not working - anyone else have the same issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I have not been able to create a shipping label to any UK address since Friday. It seems fine to every other country. I'm in the UK and need to send a ton of orders. No response from PayPal (they have been good by Twitter DM in the past, but nothing in 24 hours now).
I've resorted to using Royal Mail's site directly, but it's cumbersome and if the payment confirmation doesn't work you have to send them a refund request by post! Help!
- Labels:
-
Shipping labels
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apologies - forgot to put the error message:
"Unable to print the requested postage label at this time. The following error occurred. The dimensions entered are not supported for the package of your choice, please correct the dimensions to proceed."
Have been using for over 10 years, so I know it's not a mistake entering pack size / weight. Thanks.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal - Woocommerce - doesn't work. What is problem? in Merchant Products and Services Archives
- Has PayPal removed the ability to update shipping charges on PayPal Buttons? in Business Tools Archives
- Paypal Now Software in Business Tools Archives
- I have two transactions/Payments from the same user with different shipping address in Managing Risk and Fraud Archives
- Error Message when Trying to Ship in Business Tools Archives