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since ‎Feb-11-2013
AestheticBrah
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Re: Customer files a dispute, money gone while he ...

by AestheticBrah Contributor in About Business (Archive)
‎Feb-12-2013 10:07 PM
‎Feb-12-2013 10:07 PM
So there's no way to get my money back? Even if I contact PayPal about it? ... View more

Re: Customer files a dispute, money gone while he ...

by AestheticBrah Contributor in About Business (Archive)
‎Feb-12-2013 05:35 PM
‎Feb-12-2013 05:35 PM
Yes I received an email saying I lost the claim. But the thing is I'm pretty sure the buyer has already received the item. I sent an email informing the buyer that I would like my money back but it seems like he's ignoring it ... View more

Customer files a dispute, money gone while he gets...

by AestheticBrah Contributor in About Business (Archive)
‎Feb-11-2013 09:48 PM
‎Feb-11-2013 09:48 PM
I'm not sure if this is the right section for this topic, I'm new so sorry if it is.   I had an eBay customer who filed a dispute against me because the item was faulty, so I had him send back to the manufacturer for a replacement. I clearly explained to him how long the return shipping to the manufacturer and back to him will take, but he raised the dispute to a claim, just because he couldn't wait. I provided him the tracking info as soon as I got it, but Paypal already took my $200 and gave it to him. I'm very sure the item would've arrived by now, but since it's shipped via China Post, the tracking info has not updated yet (very slow like always) to prove it's been delivered. The case has already been closed for a few days, now the customer gets both my money and the item. **bleep**, is an understatement of my feelings now towards Paypal. Is there anyway I could get my money back? ... View more
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