@minty1 wrote: When the case says requiring your action what options is it giving you? Close the case. escalate the case or different? Yes those are the only options
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@minty1 wrote: Hi lilpat5057 I would contact paypal asap and explain the situation but dont close the case How do I do that? and what should I tell them?
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On paypal I am the buyer of a product and I neve recieved the thing I bought. So I opened a Non recipt claim. The seller provided "Intangible Item tracking # N/A" as tracking information. Paypal says it is requiring my action or else the seller will win. What do I do though? There is no where for my to give my action. A screenshot of my paypal is here - http://gyazo.com/02f1a8a171caf9eae78e1a18c57c4622.png
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