Hey there nhassett2907,
Welcome to the community.
If you follow the steps below this will allow you to upload your documents.
As the documents are being uploaded this way, please give PayPal a call or email to let them know that you have uploaded the relevant information.
1. Log in to your account at www.paypal.co.uk
2. Click 'Help'
3. Click the link 'Ask Louise'.
4. Type 'How do i change the name on my PayPal account?’ on the virtual chat then click submit.
5. On Louise's response, click 'Secure Form'. (this opens up a new page)
6. Select the first option then continue
7. Click Upload Files.
8. To upload your documentation, click 'Browse.'
9. Select the file you want to attach.
10. Click 'Open.'
11. Click 'Attach this File.' Information about your file appears under the Attachments box.
12. Repeat as many times as required, up to a total file size of 5000kb.
13. Click 'Send Files to PayPal' to submit.
Don't worry your name won’t change!
Let us know how you get on.
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