I sent a payment from paypal to my bank one month ago tonight; it got lost, and eventually wound up back in my paypal account two weeks later. I sent it again, after they told me it was safe to, and again, it has gone missing. I emailed them back yesterday to which they told me it has been processsed by them on the 15th. So I went into my bank and they have proven to me that no payment has ever made it's way into or near my account. I've emailed paypal back to explain this but given how hard it's been and how long it's taken, i don't have much hope they'll take responsibility for this lost money. What can i do? I can't afford to ring them and speak to a person and emails take a day to be replied to! I've had no apologies, it just seems like they''re shying away from it and trying to place to the blame on me or my bank. Something that should take three days has taken a month!
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