PayPal Community

I purchased a BUSH DVD player from AZZTRONICS AT £54.00 ,on receiving it it was second hand refurb,which was stated in the point of purchase asNEW?I have received no paper work with buyers details,and have serched on there web site.I need to return this item with in 7 days! as I  will not get a refund?I need there full address to return this item  URGENTLY!  I am very disappointed with this company,they give PAY PAL A BAD NAME. GRAHAM NICHOLSON. ... View more

Hey there jonathanjberry,   Although a case will automatically close I would advise opening one on PayPal anyway.   This will then be noted on the sellers account for the lifetime of the account and if there are a number of these cases opening up then appropriate action can be taken against the seller.   Also do report him to eBay.   Through PayPal I regret there isn’t anything we can do, but you can look outside of PayPal for advise for example, trading standards.   ... View more