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since ‎Feb-16-2012
Country: United Kingdom
Type: Personal
Pat8485
Pat8485 Contributor
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Latest Contributions by Pat8485
  • Topics Pat8485 has Participated In
  • Latest Contributions by Pat8485

Re: Refund for item not received.

by Pat8485 Contributor in Refunds and cancellations
‎Jul-25-2017 03:06 PM
‎Jul-25-2017 03:06 PM
I did get a refund but I wasn't sent an email. I only found out by checking my 'activity' setting on my PayPal account under refunds. Try that and if it hasn't appeared rind them. ... View more

Re: Refund for item not received.

by Pat8485 Contributor in Refunds and cancellations
‎Jul-25-2017 02:11 AM
‎Jul-25-2017 02:11 AM
Many thanks - I got my refund. ... View more

Refund for item not received.

by Pat8485 Contributor in Refunds and cancellations
‎Jul-20-2017 04:07 PM
‎Jul-20-2017 04:07 PM
In brief. I have an INR case open in the resolution centre. It states that PayPal would intervene and on the 20th July but there is no change in the activity section of the claim. How long does it take and why would they state the 20th July and still not do anything. P.S. The seller has made no contact with me despite messages being sent and as far as the claim looks has not contacted PayPal either. ... View more

Re: Sending money through paypal

by Pat8485 Contributor in My Money Archives
‎Dec-10-2015 02:51 PM
‎Dec-10-2015 02:51 PM
Is anyone else having problems sending money? I rang earluier and was told there was nothing wrong with my account it was the browser ( Chrome) and to try another browser. I have sice tried Firefox and Int. Explorer and it makes no difference. I was assured this problem is nothing to do with paypal but surely all these browsers can't be wrong? ... View more

Re: Payment Reversal

by Pat8485 Contributor in Disputes and claims
‎Dec-17-2013 01:48 PM
‎Dec-17-2013 01:48 PM
By the way, I meant to add that the above applies to 'Physical goods'. In my case an item of clothing. ... View more

Re: Payment Reversal

by Pat8485 Contributor in Disputes and claims
‎Dec-17-2013 01:47 PM
‎Dec-17-2013 01:47 PM
Ther is no seller protection for chargebacks either. I can assure other sellers even if they have everything right, tracking, delivery comfirmation and positive feedback from the sale. If a credit card company refuses to honour a chargeback Pay Pal will not reimburse the payment. You will be out of pocket and you will not get your money or the original item back. PayPal may ask them nicely to honour the payment but if they refuse ( and why wouldn't they?) you WILL lose out. ... View more

Re: Just lost a dispute...

by Pat8485 Contributor in Disputes and claims
‎Dec-17-2013 01:37 PM
‎Dec-17-2013 01:37 PM
I too have just lost a dispute. I hate to say it, but don't assume that because you don't deal with European or other International sales you won't lose a dispute. I just had a chargeback. The buyer received the item (which was sent tracked post and for which I had proof), and they also left positive feedback. You might think I would have won the case? Well I didn't, because PayPal said the credit card company refused to honour the payment. End of story. It dosen't matter that it was a reasonably small transaction, the answer would have been the same if it was £100's. PayPal will not reimburse your money if the credit card company say no, and the so called assurance of buyer protection in these cases is non existant no matter what proof you have. They will approach the company but that is all. They do not personally guarantee you will recieve any payment back no matter how diligently you have followed the rules. I am writing this because I want other sellers to be aware that you can go by the book and still be out of pocket. You may decrease your chances of fraud or chargebacks by not selling Internationally, but personally I feel that if the outcome is the same with domestic transactions you might just as well broaden you customer base. Its just another kick in the teeth for sellers and something we are supposed to 'absorb' in our sales or just put up with. ... View more

Re: buyer to pay postage for returning faulty good...

by Pat8485 Contributor in Archive
‎Feb-16-2012 01:04 PM
1 Kudo
‎Feb-16-2012 01:04 PM
1 Kudo
Hi, You should not have to pay postage costs for the return of a faulty item. Sellers are not perfect and will sometimes make a mistake , but reputable sellers will always refund the cost of a return if the item is not as described or faulty. Complain to ebay if you have not had your postage refunded, or if you haven't yet posted it ,refuse to do so unless the seller is willing to credit your paypal account with the amount needed to return the item. As a last resort you can leave whatever feedback you think is appropiate to warn other buyers. ... View more
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