Hello After 2 hours on the phone with Paypal's crack team of highly trained agents, I cannot seem to find a solution to give Paypal my money to pay off my account and close this damn thing once and for all. A purchase 2 months ago, which was supposed to come off my credit card (as was both my prefered way to pay and the option I selected for that specific purchase), but for unexplained reasons, Paypal's system attempted to take it from a bank account (back up option) that had no funds. I was dinged $35 NSF, and then again the next day, and then the next. So far, despite Paypal agents telling me to 'rest assured', the system continued to plug away, belligerently, in 6 vain attempts to get that money from my account, like getting blood from a stone. Despite having proof that my credit card was the prefered payment option, I am stuck with 6 X $35USD = $210 which Paypal doesn't deem itself responsible. Okay, not going to argue with English as a second language agents, so I decide to just pay off the negative balance with a credit card. No, as you are probably thinking, something that simple cannot go that easily, and you are right! The only option I have online is to transfer from that defunct bank account or, a 20th century option, mail a check in. Well, as I consider faxes and mailing checks a thing of the past, I decided to phone in directly and pay it off with my credit card. The agent tries my card, which has no restrictions and that I use frequently, and he cannot process it. Now, he says, the only remaining option I have is to mail a check to Omaha, in US funds ONLY! I live in Canada, and that isn't even in the cards. I asked if there was a Paypal Canada address, like ebay has, and of course, they don't, because they are so flexible and accommodating. Now I am stuck in limbo. The agent uttered the tired old mantra of putting my issue in my file, and anyone who has dealt with Paypal for any amount of time, will realise there is no info stored in your file, which is why you have to explain everything over and over again with these fools. Does anyone who had the patience to read through this rant know of anything I can do or has anyone had this vicious circle of stupidity happen to them? I just want to pay them and go my merry way and never hear their name again, but I feel like I am trapped, like Michael Corleone - "Just when I thought I was out, they pull me back in!" or they keep me in in this case.
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