Hi,
I am a web designer and internet marketer, I am an experienced designer but fairly new to marketing. I recently sold a membership to one of my websites through PayPal. After waiting for the allotted time for the payment to clear the fee was deposited in my account. However after a a week or two with no grievance, explanation or forewarning the payment was returned to the customer by way of a Bank Reversal as I understand it.
What concerns me is how can I confidently sell my Website Design Service, which would involve many man hours labor cost to me, if a customer can simply request his payment returned after he has received the product?
I have recently setup a new website and would like to use PayPal as my main source for payment processing. I would therefor be grateful if anyone could explain to me what I need to do to sell my website design service without the risk.
Bill Sted FiveStar
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