PayPal Community

When I try to access PayPal Credit from PayPal in Chrome desktop browser it tells me "Your session timed out. Log in again." This has happened over and over today. I can login from a different browser but not from Chrome. I've tried clearing cookies but it made no difference. I'm guessing this is some sort of a security or fraud control because it doesn't like something about the profile of my browser. It is a nuisance. Please stop.   I've found one similar post but it's several years old. ... View more

I recenly received an e-mail about PayPal's upcoming policy changes for March 2017. I have two issues with these policy changes.   1. "PayPal is updating its set off rights allowing us to debit a PayPal account when an amount owed to PayPal, our affiliates or eBay, Inc. becomes past due by removing the 180 day past due requirement." So what does that mean, paypal can debit my account at any time it wants? That change should be explained better, and I don't like the idea of PayPal just automatically pulling money out of my account without notice. I prefer to pay my invoices manually, and it would be nice to know how much time I have before an automatic debit (as I do right now).   2. We are adding a non-discouragement clause for sellers that provides: In representations to your customers or in public communications, you agree not to mischaracterize PayPal as a payment method. At all of your points of sale (in whatever form), you agree not to try to dissuade or inhibit your customers from using PayPal; and, if you enable your customers to pay you with PayPal, you agree to treat PayPal’s payment mark at least at par with other payment methods offered. This is absurd, who are you to tell me what I can tell people that are buying my product? Let me give you a real life example where I have dissuaded buyers from using PayPal. I sold several laptops eBay and for two of them offered local pickup. In the eBay ad I put a message saying if you want to pickup locally do NOT use paypal. Now why do I do that? Because PayPal offers zero seller protection on local pickups. In other words, someone can PayPal me, pick it up locally, and if the transaction is phony I'm out money. Basically PayPal would be collecting a fee they simply didn't deserve because they aren't ensuring (or insuring if you like) my transaction. Why the **bleep** would I give someone a fee and risk my money when I don't have to?   Well, I hope someone on PayPal's legal team who is writing these upcoming policy changes is reading this! ... View more

All the links I can find on this appear to be broken. I can't believe nobody has an answer to this. There used to be a way to pay at Home Depot with your paypal phone number and a PIN. In fact I believe I had registered using this method a year or two ago. Fast forward to today and I can't remember whether or not I am registered. I can't even figure out how to find out. How exactly can I use the Home Depot checkout where I can pay using PayPal by entering my phone number and PIN? Does anyone have a working link? What happened to this option? ... View more

Hi, I'm just wondering if anyone else has seen this message when using PayPal Here:   "We're sorry this transaction could not be completed. Please try again or cancel this order."   I retried the transaction several times and after like 10 minutes I got it to go through. I just started using PayPal Here and have done test transactions with my own cards. This specific transaction was just $15. When I e-mailed PayPal Here they told me their system sometimes blocks transactions where the sender and receiver are the same. It seems like it would be one way or the other and why would you block a small transaction like that. Am I really the only one testing this system with my own cards before going live?   I'm skeptical that what customer service told me is right. Anyway... has anyone else encountered that error message and do you have any workarounds? Thanks ... View more

I have already talked to support about this issue and I don't have a solution so I'm posting a suggestion.   PayPal claims you can link your mobile number and lists all the major carriers that you can do this with. One of those carriers is AT&T and I have a prepaid phone with them. I have had the same number for almost a decade and my account with them has my address as the billing address. Yet like others I can not link my cell phone to my PayPal account. I can request PayPal send the code (as I did about a dozen times) but it never arrives on my phone. After talking with support this appears to be a security issue and PayPal does not allow linking prepaid phones. I have to tell you I think this is pretty preposterous. I don't know what the metrics are for prepaids but I'd assume they're pretty high. Also the time it took me to figure that out was a lot of time wasted. If that's the case and I understand correctly why not just amend the advertisement on your pages to say that you don't allow linking prepaid phones instead of your system telling me you sent the code and to check my phone.   But I have an even better suggestion. Allow prepaid phones to be linked to an account. What's the harm really? I don't get it. Someone needs to bump this up rather than just accepting it as that's the way it is.   ... View more