@PayPal_paula , I see you giving advice to go to the resolution and file a complaint. Are you reading our feedback? Most of us have done that and Paypal backs the scammers, I sent at least 8 different names that this company sells under, called the numbers for the addresses this company says is theirs, I get the REAL business owners on the phone and they tell me I'm not the first to call, they have never heard of this company, they don't sell quilts or rugs and the AZCozy/Tepid/Printable have never shipped or done business at any of these addresses. Paypal doesn't give a crap, they tell us they ruled in our favor, yippee, and then tell us all we have to do is ship the quilt to China (even though we didn't buy from China, didn't receive it from China, etc.). So the cost to us is $80 shipping to get $89 back. How is this ruling in our favor? This company also has been known to send a post card to anyone in the same zip code as the order so they have a tracking number. If paypal would even bother to check the "item" that has a tracking number that Printable has sent is an ounce, not pounds. So if we receive a piece of garbage Paypal sides with them and if Printable sent a post card and provides Paypal with the tracking number to anywhere in the same zip Paypal also sides with them. When researching this I've found hundreds of folks posting about this company, I certainly wasn't the first person to complain, Paypal is aware of how horrible this company is but still backs them, Paypal is just worried about recouping their money, they could give a rats behind if we are scammed or not. That is why I have filed complaints with BBB about Printable and Paypal.
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