Hi redheadblueheel and jsingh16,
PayPal offers Seller Protection for transactions marked as Seller Protection eligible. It's wise to check your PayPal account to confirm the legitimacy of the payment as well as its eligibility status. If you shipped an item based on a fraudulent email and there is no payment associated, there would be no way for PayPal to cover you.
I hope this helps.
Olivia
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