PayPal Community

I'm trying to get a hold of customer service because PayPal says that a card is already connected to another PayPal account. It shouldn't be and no one will answer the phone. ... View more

If a PayPal debit card transaction says both Payment Status: COMPLETED and Payment Type: Authorization, is the payment processing from my bank account or does it have to not say Payment Type: Authorization before it pulls from my back-up funding source?    I'm just wondering because I made a Western Union Speedpay payment to my credit card and there is no record of my payment on First Premier Bank's website and I never received an email about my payment. If my money was stolen or just glitched during its transfer to First Premier Bank, I need to figure out when the money will be pulled from my bank account. ... View more

I ordered 600 shelf pull rings for resale from a liquidation website. I received a box of rings that aren't shelf pulls, with some broken pieces, and that came bundled in little bags that say Made In China. The seller responded on June 8 and it's under review by PayPal. I'm frustrated because a PayPal  rep said they don't want pictures of what I received. So it's just what I say vs what they say without any evidence from me? I added the auction listing, but that doesn't seem to me like that could be enough. Why don't they want my pictures? ... View more

This is another reason why I love PayPal and will continue to use it. I woke up today to six unauthorized transactions on my PayPal debit card in Mexico even though the card was still in my possession. All it took to resolve the issue was a quick phone call and the agent had the authorizations cancelled and a new card sent right away. I appreciate that PayPal sticks to their promises, including their security promises. ... View more

A PayPal rep told me that my case would be closed and I would receive a refund. She said that it was being done while I was on the phone around an hour ago, but the case is still open without a refund. How long would it take to process that refund? ... View more

I used the PayPal Debit Mastercard to purchase something on Amazon and the back-up funding from my bank was used. The order was canceled and now I'm wondering how the refund will work. My PayPal account says that it is pending. ... View more

I have enough credit for the purchase, but I received this error -   Unfortunately, the funding source within your PayPal account was declined.   What could be the problem? ... View more