I am, (was), a personal account user for almost 10 years with about 500 transactions. Not the biggest but a good customer that most companies would be proud to have as a client. My account was recently "permanently" limited without explanation. Yes, I was told to refer to the user agreement but I have no way of knowing what or how I did anything wrong. I haven't had any luck getting through to a human at Paypal. I swear there must be a mistake here but the message I received was "this decision cannot be overturned". Who treats customers like that?
Now I'm shopping on Amazon and looking at the other money transfer platforms.
Can anyone suggest a way to get Paypal to take another look before I move on for good? I would at least like to know why this decision to permanently ban me was made.
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