PayPal Community

ppsks · ‎May-20-2015

Well ,I don't truly expect PayPal to actually reply to these forums members, just like they fail to do with email support. That said your "help" is actually not, its merely useless chatter simply stating an opinion without providing any factual assistance related to my situation. Half the post I read from you were one word...."OK." Ya, really helpful. You tell me to read the user agreement, I have several times and I will ask you the same as I have asked PayPal...SHOW ME WHERE IT STATES MY ACCOUNT MUST BE LINKED TO A BANK OR CC in order to use my PayPal account as intended, which is to make online purchases...I double dog dare ya to find where it states that in the user agreement. Even PayPal support has admitted to me there is no such section...but if you can find it than post it here.

ppsks · ‎May-20-2015

@kernowlass wrote: Paypal does state it can limit use of your account if you do not provide any verification of identity that they need. By not adding a credit card your account is unverified so they are limiting your use of sending funds from your balance. kernowlassI..I have read several of your troll posts here...and will take your advice with a cup of salt. The fact is that my account WAS verified over ten years ago and I am still the same person. Without any notice PayPal changed it. I would assume that this was done when I closed my US bank account that was linked to the account? Hard to say, because PayPal has refused to comment on why they changed my account status. The fact remains that my identity was verified and my account has always been in good standing, with NO complaint resolutions..NONE. No charge backs EVER...for over 10 years!!! And to set you strait...PayPal cannot arbitrarily make up policy when it suits their position. NOWHERE in the PayPal user agreement is there ANY provision that requires a person to link their account to a Bank or CC. PayPal is picking what vendors I can use to pay from MY ACCOUNT with, I can use their "preferred" online partners..but I don't need a pair of shoes and a handbag. I should be able to use MY MONEY to purchase from any vendor that accepts PayPal at checkout. I should be able to transfer my funds to my wife's PayPal account...nope. A restriction would make sense if I was the seller, but as a buyer...its my money to choose what to spend it on. That there is a risk of fraud is 100% unsubstantiated. PayPal knows my account was verified until they changed it...But I guess PayPal needs my money to pay the $25 MILLION dollar lawsuit won against them today.

ppsks · ‎May-19-2015

PayPal seriously needs to understand WHY it has customers in the first place and WHY customers use their services. I would also seriously recommend that the Legal terms be updated to accurately reflect PayPal's actually policies with regards to how they restrict, hold and "limit" customer accounts becasue what PayPals says and what they do are a world apart. Recently I had a customer pay a deposit to my PayPal account, which I have had for over 10 years and it was placed on hold. Ok, so after two weeks of back and forth emails it was removed from the hold and placed in my so called "Available" funds. I say so called because I am not able to actually use the funds for anything, except to transfer to my bank account....which is NOT what I want. What I require the funds in PayPal for are to make online purchases with vendors that utilize PayPal as their payment processor. I am not even able to transfer funds of any amount to my wife's PayPal account....for all intensive purposes my account is still locked. When I attempt to make a transaction I am asked to provide a credit card number to PayPal to comlete the transaction...something I will not, and cannot do as I have closed all my US bank accounts. NOWHERE in PayPal's User Agreement does it state there is such a requirement to use its services. So PayPal, if you are going to lock or as you call it ..."limit" my account and the accounts of tens of thousands of other PayPal customers than you have a responsibility to state it clearly on your PayPal User Agreement. What is the point of having a PayPal account if I am locked from making online purchases using MY MONEY??

ppsks · ‎May-13-2015

@kernowlass wrote: What other funding sources do you have linked to your paypal account? Only if you ONLY have funds in your paypal account balance then you can't use them UNLESS you have a back up card linked to your paypal account as well. IF this is true, than PayPal is in fact nothing more than a thief. If PayPal requies a member to have their account linked to a bank or card for its members to use funds in the PayPal account than PayPal should NEVER allow a payment to be deposited into PayPal, because that more or less is fraud and thats supossed to be something PayPal prevents...not commits. The point is that themoney is the members, NOT PayPals and once funds hae been cleared they are legally the members to use as they see fit. They are buyers, not sellers and there is NO SECURITY RISK by using your own funds.

ppsks · ‎May-13-2015

denise5701......You really should be contacting your states attorney general, possibly even Social Security as these are now Federal matters. The real question is why on earth would you link PayPal to your SS or any other government program? Clearly this is a mistake and what you should do quickly is to get a REAL BANK ACCOUNT to clear your pension.

ppsks · ‎May-13-2015

I am in the same boat as you. I am developing a website for a customer who placed a deposit on my PayPal account. On hold for no reasons given, and cant even get PayPal to reply to ANY of my inquiries. It would appear this is PayPals new policy, which is to make their customers look for alternative payment solutions.....maybe the CEO is actually trying to tank the company so its ripe for a takeover?? If you get ANY real explantion, I would love to read it because it makes no sense to me and it appears THOUSANDS of other PayPal customers. I have had a PayPal account for over a decade so it has nothing to do with being new.

ppsks · ‎May-12-2015

I have had a PayPal account for over a decade, although I have stopped using it for the past two years for anything except small purchases of intangible software products on several occasions. My original bank account that was linked to the PayPal account has been closed and I have not linked another one yet, however I do have funds in my account. The issue resides mostly in that I am not currently living in the US and have closed my US banks because of excessive banking fees. Recently I attempted to purchase software development services from a site called Freeleancers and despite several attempts none have been succesful as I keep getting a message..."Please link your PayPal account to a credi/debit card" So is this for real? I cannot access my own money in PayPal simply because its not linked to a CC? This is after all MY MONEY, and I could understand it if I were a seller and the idea was to enusre that I could refund the money if required too....but that is not the case, I am the BUYER and these are my funds to spend as I see fit. How to fix this matter without linking my account to a CC?

ppsks · ‎May-12-2015

I have had a PayPal account for over a decade, although I have stopped using it for the past two years for anything except small purchases of intangible software products on several occasions. My original bank account that was linked to the PayPal account has been closed and I have not linked another one yet, however I do have funds in my account. The issue resides mostly in that I am not currently living in the US and have closed my US banks because of excessive banking fees. Recently I attempted to purchase software development services from a site called Freeleancers and despite several attempts none have been succesful as I keep getting a message..."Please link your PayPal account to a credi/debit card" So is this for real? I cannot access my own money in PayPal simply because its not linked to a CC? This is after all MY MONEY, and I could understand it if I were a seller and the idea was to enusre that I could refund the money if required too....but that is not the case, I am the BUYER and these are my funds to spend as I see fit. How to fix this matter without linking my account to a CC?

PayPal Community

Re: Limited Account - Locked is the right phrase.

Re: Limited Account - Locked is the right phrase.

Limited Account - Locked is the right phrase.

Re: My Available Balance is not actually availabe....

Re: Palpal holding funds

Re: Why do i have to wait for 21 days for new paym...

Account not linked to a CC

Cant access my own money - link a credit card