I had an unknown transaction that did not mesh up with any item I had purchased in the time frame. Talking with Linda, we were able to zero in on the charge and realize the price discrepancy was due to the exchange rate. In chatting, it was nice to find out she grew up in the same small town my mom had lived in! I truly appreciate her going the extra distance with me, great job!
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I had an item that I refunded the price plus shipping on to the buyer, but she is now insisting it is not there. I just got off the phone with her, she is older and has no clue on how to get on paypal and still feels the funds are not there despite the fact that I have proof she was refunded. I made a mistake refunding this way but how can I show she was refunded or make her understand that she has been made whole? Payments made this way or not disputable so I cannot get the funds back and send it back the other way. Thanks in advance for any help!
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I am just baffled about the communication between paypal and ebay. I was told they would resubmit the e check by paypal and now I am finding out only checking paypal again that they are not doing so. I would just hate another buyer to go through this, the communication is the bigger issue. I never ship unless I have the funds in hand. Thanks for your advice!
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Bidder won an item and paid by e check. The E Check bounced and I was informed by paypal they would resubmit the payment again in several business days. I checked online today and found out the payment was cancelled. Ebay refuses to allow myself to file non paying buyer on the person even though the item is not paid for (over 17 days). My choices thus far are to cancel the order myself or wait to see if they ever pay, although ebay did refund my fee on the item. I am lost on why paypal did not inform me of the cancellation, which would allow me to file non paying buyer on the person. Any suggestions are welcomed.
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