ShipStation (S/S) is miserable. Never a problem with the Pitney Bowes system PayPal had before. I'm now getting mysterious charges on my PayPal (P/P) account from ShipStation that do not correspond with any label or adjustment fees. PayPal is useless too now, they say I have to deal with S/S for the issue! Hello! PayPal took on this system and they are the ones actually billing my account from S/S with no documentation showing what the charge is for, so they bear the responsibility of verifying the charge. P/P's old system showed every detail of the label transaction including tracking number, addressee and more. Now, nothing, just a transaction & invoice number that do not relate to any of the S/S numbers. This is insane! To make matters worse, there is no way to call S/S and their chat is useless. The banking commission is being contacted about this because neither P/P or S/S are taking the blame or correcting the problem. This is teetering on fraud. Looks like I'm going to back to the old Click n Ship on the USPS site.
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