I totally agree that paypal and credit companies did not look into the matter in depth. Same thing happened to me - but with a group of obvious scammers rather than just one. They used different identities and addresses (in the same area and zip code) to make over 25 purchases in 3 months, then about 2 months after the purchases, they filed UNAUTHORIZED CHARGEABLE cases for all of them. I have tracking and delivered proof for ALL the packages. During the process of the case investigation, some of the scammers use the SAME credit card to buy again! I provided those additional evidences to paypal telling them that those people are using the same card to purchase again during the investigation period. Isn't is if you found out that you card has been used "unauthorized", you will cancel your card immediately??? Would you still keep the card and still use the same card knowing that someone is using it "unauthorized"?? This are obviously scams!! So I have been receiving UNAUTHORIZED CHARGEBACK cases everyday for 2 months straight since April this year from "different buyers". And finally all cases have been closed last week - TOTAL OF over $4,500 ALL BUYERS WINNING THE CASES!! In addition, I have to pay $20 per case so for over 25 cases I have lost an additional $500!!! I understand about the terms and conditions that we agreed when signing up for paypal service. However I am still very disappointed at paypal and the credit card companies the effort of their study as I truly don't believe this is really "unauthorized" as they keep using the card over and over again, even during the dispusing process!! If paypal and credit card companies looked into this more in depth - can't they find out the similarities of the transactions: 1. Whole bunch of people in the same area all have their cards stolen at the same time and they all arrange to file chargeback together at the same time?? 2. Say if it's a "real" stolen card case - will the owner of the card just keep the card active expose himself to more risk for more unauthorized chargebacks? Isn't that common sense to cancel the card right away after the first notification of "unauthorized" transaction? 3. All packages are tracked and signed - will someone spend the time to investigate the address and the receivers signature before deciding that it's the sellers' responsibilities for the scams?? PS: Today I receive one more order by these people again!! They still keep trying!!
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