@makdknife1 wrote: Sure they can hold you funds for good reasons. Are you a robot? I can write a letter saying anyone can put a bullet in my head, I give them permission to, go down to a notary, have it notarized and give it to the police department. A signed authorization for someone to murder me. Now...if someone murders me, does that notarized note I gave to the police to hold, giving my permission for someone to murder me automatically make my murder not a crime? Start living in the real world, and you do work for PayPal whether you know it or not... See all I had to do was prove a few people wrong and they come up with actual legitimate arguments instead of stating things like " I didn't sign anything" and "Nowhere does it say blah blah blah" Well done it is about time. I understand you may have 100% feedback and be a long time member, but again you signed that contract that clearly states paypals risk assessment procedures are private and they don't have to disclose them to you. I know that sounds like crap and it is, but they told you and you still signed it. The real reason Paypal holds the funds, besides for the interest, is because a overwhelming number of people on Ebay/Paypal are scampers and don't have good feedback and are trying to rob other people and in essence the 21 day hold is there to help you but people don't see it like that. You think because it has always been this way it will always be. The policy has been there the whole time, just now though is it being implemented on a larger scale, but still just a small percentage of members at a time. If you are so confident on how good of a seller you are then you will put up with the 21 day hold rigmarole until they stop holding your funds. Another valid point when you get paid and hourly wage how often have you had a job where you get paid immediately for work done, most often an employer pays weekly or bi weekly am I right. As far as my occupation is concerned I don't work for Paypal. If anyone here does it would be someone with money in their paypal account, someone who uses their services. I just troll the forums On another note here is a PAYPAL EMPLOYEE answer to the 21 day hold. Re: ANSWER to SHIPPING FUNDS RELEASE via asking PAYPAL_ANDY Jul-11-2011 07:21 PM After reading your questions and some of the other questions, it occurred to me that just possibly we haven't laid out in one place exactly how your money gets released in the case of holds, including the shipping. So let's get that outta the way. The 21 day hold is the absolute maximum that a payment would be on hold (excluding of course if you received a dispute). For the full amount to be released before that point, you would need online tracking at which point we would release the payment 3 days after we can confirm delivery. This is to allow the buyer time to use the product and possibly file a dispute. If you use PayPal/eBay shipping, our system is smart enough to check that tracking number and automatically release the hold 3 days after delivery. If you add a tracking number from the payment details, our system has issues checking that and most likely won't automatically release the payment (sometimes it will, which I have no explanation for). As far as the shipping costs, if you use PayPal shipping, our system releases the cost of shipping within 24 hours of creating the label; in a lot of cases within a few moments of printing the label. This is supposed to work using eBay shipping as well, but I believe that that is a little hit or miss (simply because the communicate between eBay and PayPal's systems doesn't always work as smoothly as we might like). If you do not have an available balance prior to creating the label, the system will use your funding source (most likely your bank) for the cost of shipping then will release that amount into your PayPal balance. To avoid using your funding source to pay for the label, I would recommend floating a couple of transactions in your account (so instead of withdrawing everything, you leave enough of a balance to cover shipping of one or more items). This will keep you from having to pay for shipping out of your pocket and mathematically will maintain that balance in your account. So that's the long and short of holds being released and shipping costs being released. As I stated in my first response to you, we sometimes have....gremlins...that keep things from working as they should. But under ideal (and mostly ideal) circumstances, the above is how things should work. I sincerely apologize that you've received mixed messages from the agents that you've spoken with on the phone. Obviously that's something we'll need to address internally so everyone is on the same page. On a separate level, I do want to say that I appreciate you trying to keep this a positive thread (for now ). I hope that the vitriol that has infested some of the other threads about this topic can be kept at bay. Finally, I hope this clears this up and condenses things into a nice and easy to understand package. If not, lemme know and I'll see what I can do about answering questions. But remember, if it's a question like "Why does my account have holds, I've never done anything!", I won't be able to answer that. We cannot provide account specific assistance here on the boards, so you would need to contact a customer service agent for that.
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