Pre-Requisite : Paypal & eBay are Synonymous No matter what anyone Says - since they are BOTH owned By eBay. You cannot Split Hairs. Now that this is out of the way : This question is for a family member. I would like to know, how does a Seller Protect themselves against people like this ? The person received the item. They showed their approval by posting a positive comment and 17 days later, they email telling the seller, that the ring has just been placed in the mail and is coming back for a refund. She complained about the VS Clarity being too clear..LOL..This is Clearly (pun intended), someone who has Zero knowledge of gemstones. It was VS or better ! They received what they paid for and then complained about the Great Quality !! wahhhh??? t ! Where do all the cretins come from or crawl out from ? Nevertheless, the item was sold for a nice profit but, knowing the results of sales by research in adavnce & buying correctly, it sold at about 1/10 it's value in retail. So, the buyer received a great deal - yet, retail is generally Always 10x more than you can expect on eBay, when it comes to Top Quality Jewelry..at least with this sellers site. What does Paypal/eBay Actually/Factually, have to say about THIS situation ? It is wrong, plain wrong for sellers to be treated so bad #1 in that, they cannot place negative feedback for Horrible buyers or those that 'play' with your money and time and do not pay ! Then, no bad feedback ? Worst ruling for sellers EVER made by eBay ! Among others over the past few years. I wonder who's side is correct ? I would REALLY like to hear Factual answers on this and what is to be expected, should he decide to fight this totally liar/buyer situation ? The buyer is always right in an Auction Style Real Auction ? No way, In person, I have been to many auctions and you are not allowed to get ANY refunds - period ! However, this seller is a GOOD person and has issued over $8,000 in refunds in the last 3 months during the Holiday time when the crazies come out - even though, 99.9% of the buuyers were Flat wrong since he has 100% of his items checked out by a gemologist friend that scopes the gems and identifies it as Natural/what it is & grading. Along with the Fact, that he has an expensive gem tester of his own.He is just trying to get his numbers up since being judged Unfairly by liar-buyers last January when snow DID keep him from shipping for a few days. Enough is enough and This situation is not Right at ALL on the buyers side and it is Completely 'Other reasons' to suit this lying buyer that are unknown however, the first of the month is on 3 days...hmm, how many of you other sellers see a pattern with this being your most often time of returns ? Obvious, Very. Thanks in advance to anyone that Knows what can be done to handle this Uprightly for a Seller with Integrity and works hard while taking care of a loved one that is unable to work and is just a small business man that has been upright in all of his dealings yet, has ran into the dregs of buyers since eBay became honest to the Buyer ALONE and to heck with the Honest Small Business Sellers that started eBay. It is ALL about squeezing out small business...sound Familiar ? This is why so many are sadly thinking that the American Dream is out of reach and eBay is first in line to help that become a reality as things stand for the small business sellers at this time. CHANGE back eBay ! Care again about who MADE YOU successful. Yea, like they are going to listen, while yahting around the world for making eBay favor large business..Money, it is always the bottom line and small sellers, you do not matter to eBay at ALL. You are a number. You are owned and your numbers are all that they look at, Never your circumstances. This particular seller that I am helping out by posting this, does have many 'good, honest, upright, repeat buyers' that have been buying from him since 1998. What other venue has the traffic like eBay momopoly ? This latest rash of idiots, generally started when eBay made unscrupulous (to the seller) IMO...business decisions within the past few years, adding insult upon insult to sellers that are Great Honest Sellers and have been around since you could get an email from Meg personally..lol..if you don't know what that is, you haven't been there long enough to recall. Fairness is so very Rare when it comes to sellers but, if anyone knows how he can maintain his stupid rating (another stupid idea considering the weather that some sellers have had to face, which made shipping early impossible - not this seller for this year, he did not live in those areas, I am just taking up for other sellers that probably got UNFAIR low star ratings due to circumstance).. how can he win this and still not be penalized in any way By Paypal OR eBay ? Geeze, it is pretty sick day when we are asking for ways to protect HONEST traders that get the shaft all the time from either lying buyers that just need rent $ or spent too much & got in trouble with their spouse and small honest business women and men take the smack in their wallet and then the almost Impossible demands that eBay has forced upon very good people as far as those stupid stars & NOT looking at circumstance - ONLY numbers, it is like a 3rd world democracy now.... If you sell on eBay, you no longer have your OWN business ! You are Owned ! I know that their theories of all of the control of YOUR supposed business, look good on paper but, in reality, they run You and everything you do in 'your' so-called business. In the good ole days, bad sellers did not last long and the good ones (like him) were very Rewarded for their hard work and did not have Unfair scrutiny placed upon HIS business as it was His back then. No Longer.. Nevertheless, about - THIS particular situation, what are the rules period ? Whether fair or unfair...to protect his reputation and have no penalties in the long run ? Unfair Facts, is unfortunately what I expect to hear for the answer... Since, I do not know, I simply have to go by his and other honest sellers getting unfair treatment by eBay, now since all of these obtuse rules have been set into place. Therefore, some good news will come as a surprise ! Thanks !
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