Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Nov-05-2009
donnamorelli
donnamorelli Contributor
Contributor
4
Posts
0
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Your 5th PayPal Anniversary
Your 10th PayPal Anniversary
The Return
Ice Breaker
Active
View all
Latest Contributions by donnamorelli
  • Topics donnamorelli has Participated In
  • Latest Contributions by donnamorelli

Re: PayPal Complaint

by donnamorelli Contributor in About Payments
‎Oct-13-2016 09:07 AM
‎Oct-13-2016 09:07 AM
Yes-but not suddenly. I have always interspersed high end items with lesser value. The policy doesn't make sense for someone with such a good track record. I'm being punished for listing something of value-not good ... View more

Re: PayPal Complaint

by donnamorelli Contributor in About Payments
‎Oct-13-2016 08:16 AM
‎Oct-13-2016 08:16 AM
Like I said, none of these apply to me! ... View more

PayPal Complaint

by donnamorelli Contributor in About Payments
‎Oct-12-2016 10:02 PM
‎Oct-12-2016 10:02 PM
I have a 100 percent approval with eBay, an above average customer ratingin all categories and have been selling on eBay since 1997. PayPal decided it a good idea to withold a payment from a customer because I haven't sold something that expensive in a long time. For this I have to wait 21 days. WTF????????   So I asked why and was told the reason above. When I emailed customer service they sent me back a list of reasons, none of which applied to me. I have a good credit rating to boot. PayPal told me when I called that I need enough money in my account if customer wasn't satisfied. That's crap. There are other ways to handle besides alienating me. Oh, but apparantly they are fine with taking their fee out o fthe balance in which I can not use. Ridiculous.    This infuriates me to the point that I will use eBay to sell small, non valuable items under $50. There are other options to sell rare collectables--you're not the only game in town anymore. Customer service is something lost from this once unique community.  ... View more

Seller Protection?

by donnamorelli Contributor in How to use PayPal (Archive)
‎Apr-09-2010 07:22 AM
‎Apr-09-2010 07:22 AM
Hi--what seller protection is there for us if a buyer claims item was never recieved? Unfortuately sent with US stamps...help!!!   I work at this very hard, part time --I can't afford to give money back not to mention being sick that these valuable items may be lost! Or stolen. ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!