Today I rc'd an email notification of a cleared echeck. Sigh of relief. It'd be great to have the clearing return to the downloadable seller log as well.
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I too have sent a ticket each time I get an echeck. Same response. In fact, I don't get an email response anymore, I get a phone number to call. ha ha. Got nailed with another negative feedback today because I missed an echeck. I have to put them into outlook calendar to see, and sometimes I forget this step. Pain in the rear.
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This has been an ongoing issue since July. I've contacted Paypal at least 15 times, and it's still an open ticket. I get about 10-15 checks per month, and am starting to get negative feedback on eBay since I've missed a few clearings. It's pathetic that this is still an open issue.
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For the last 3-4 months, I haven't been receiving Paypal email notifications or values in the downloadable history log updates showing echeck payment clearing. I'm befuddled as to why we're no longer being notified, and am frustrated that I now have to manually log into Paypal and scour through all of my orders to see if/when the payment cleared. My feedback has taken a beating as ehceck customers orders have been going out late. Does anybody have a better way of finding out when they clear? Any idea when Paypal will fix this glitch?
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