Every 3-4 weeks, when I login, I get a screen that says "We noticed some unusual activity on your account. Please help us keep your information safe" and then I'm forced to change my password. Every inquiry I've made, both by phone and the message center, has resulted in them telling me that there is NO unusual activity, but they can't explain why I'm given this message. Has anyone else been getting this? I understand the need for security, but making customers think their account has been hacked is not very professional!
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