This is my last and final attempt before I close my account, I've called over 5 times and it still has not been resolved. Every single time I call, I get the same answer from unprofessional call agents. I've been using PayPal for over 4 years now and I did not seem to have this problem in the past, just recently this started to happen. Before, whenever I purchase something online, I'm able to use direct transfer, and it was very convenient. Just recently, I started to lose that option and the only option I had to pay was with a credit card that was expired 3 years ago. So I called PayPal and they told me that I needed to add a new credit card and verify that in order to use my instant transfer again.... having done that, it still does not give me the option. I've called the second time and they said this will not happen again, I was told that I was going to be able to use bank transfers after this call, stupid enough of me, I believed it. Next time I bought something online, I was only given the option to use my Visa, once again, I called and asked why that happened... They said, oh it wont happen again, blah blah blah, then tried to transfer me to their other department, I was on HOLD for 47 minutes (timer on my cellphone) and after that, they just hung up on me. I let it go that time, I was too frustrated to call back. THEN, the same thing happens for 4 other transactions and I call again and again and again, still, get the same answer "this won't happen again, you will be able to use your bank transfer" blah blah blah.... If you are not going to let me use my bank transfer, then at least tell me why this happened??? I was able to use it for the past 4 years without a valid backup source, now that I have a valid backup source, you don't give me that option.... please explain.
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