I am a small time artist who uses a paypal business account to process commissions via invoices. Come March 12th, some changes are being made, and I need to know if they apply to me.
What is the definition of a 'merchant' according to paypal? Do independent artists fit this category, or does it apply more to people who run things like storefronts?
For context, this is from the policy update page. In particular, the thing that concerns me is requiring a phone number. I do not want to give out my personal phone number, nor do I want to spend the money to get a new phone and phone line just to satiate Paypal.
Amendments to the PayPal Account User Agreement (Effective March 12, 2020)
We are clarifying how merchants must treat PayPal and Venmo marks and payment methods offered at points of sale.
We are requiring that merchants publish customer service information, including at least one email address or customer service URL, and a telephone number, which must be readily accessible for review by merchants’ customers.
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