PayPal Community

rowanstorm,   If it is marked as "Completed," rather than "Unclaimed," then someone has the payment.  You can open a claim in two ways:   Go to the Resolution Center and click "Report a Problem" and then follow the stops.  Or, view the Transaction Details and scroll down.  There will be an option to report a problem with the transaction there.   Thanks!   Adrian ... View more

I think that people are talking about using Paypal outside of Ebay. If you read the user agreement, there is no protection for the buyer if the seller has a tracking label and a package was received. There is no coverage for you if you accept a package. It then becomes INAD, and empty box is considered Not as described....You did receive an item after all and that item is now the item you purchased, it's just not as described. So enjoy your empty box, or box of crap if that's what they decided to send you. Read more here. https://www.paypal-community.com/t5/Disputes-and-claims/A-WARNING-ABOUT-PAYPAL-BUYER-PROTECTION/m-p/114738#U114738 ... View more