I sell software and give the purchaser the option of 1) download only or 2) download w/ CD. I've had 4 people complain of unauthorized payment in the last year and I have no way of proving that I supplied the product. Meanwhile, the "purchaser" enjoys my software and gets all their money back. I realize 4 cases isn't a lot but times are getting tighter so these days every $ counts. Does anyone know of a way to overcome this obstacle?I would not want to have to go back to the old days and only send a CD to everyone with no option for download but I'm starting to think there may be no other way. Thanks.
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