I made a pre-order of an item back in March this year, and the product on the seller's page said that it would be approximately available by the end of May. It's been almost 6 months since I made the purchase and I still haven't received the product. I already filed a claim for item not received and the seller has escalated it stating that the pre-sale is still not over and that the product is listed for release on October and that their supplier is not providing them with the products, as they've been constantly changing the approximate release date as time passed, even though I made my purchase back in March. I found this old post which explained the requirements that need to be met for PayPal to allow a pre-sale, but I can't seem to access the link provided in the post nor find any information regarding its contents. Do these requirements not need to be met anymore? My buyer protection period is not over yet, but I'm afraid the seller will keep changing the distribution date of the product as an excuse to avoid refunding my money.
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