@Danielzavr If you don't have the friends/family option in your country OR the sender did not use that option then all payments would be sent as if they were payments for goods or services. If you are new to 'selling' then you would be subject to the new seller hold as per links. https://www.paypal.com/cshelp/article/why-is-my-payment-on-hold-or-unavailable-help126 https://www.paypal.com/cshelp/article/how-can-i-release-my-payments-on-hold-help129
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