THIS IS THE ISSUE I JUST DELT WITH, THEY DID IT TO ME TWICE. NOW THEY GAVE BACK $67 TO A INTERNATIONAL BUYER AND DID NOT MAKE THEM RETURN IT. THIS IS MY FIRST EMAIL TO PAYPAL WITH NO RESPONSE; SO WHY SHOULD I SAY SOMETHING ABOUT THIS REFUND; THEY WILL JUST IGNORE ME AGAIN I'M SURE. This customer has harassed me and threatened me with negative feedback. She said it was because the speakers were not crisp enough in sound then said they were broke to you. I have all emails to prove my case along with I bought the item from another Ebay seller. I tried to get her to return the item for a refund, but she refused to do so. She wanted to keep the item, get a refund and leave negative feedback when nothing was mis-represented and the speakers were clearly shown in picture and details clear. She wants $50 speaker sound for 99 cents speakers. You just emailed me stating you refunded her the complete purchase and you did not even say she had to return them. How do you make that decision when it's my item that I bought? Now I have to get my money stolen, my item stolen and take a negative feedback from Ebay for a dishonest customer. 100% feedback out of 1357 happy customers until this one. Why would you not question that or make her prove they were broken? Do you support your sellers at all? You gave her my item with a full refund; that is like stealing my merchandise and my money. I've been on here since 12/06 with no case claims since 9/09; which were all taken care of right. Why would you punish me for someone's dishonesty? I cannot even chance selling on here anymore if this is how I'm going to be treated. Why would you treat your long time sellers this way? I had 100% feedback and great DSR ratings on item as described,my only low rating was on shipping cost which I cannot control,so I offer calculated shipping and that still has not made a difference. This is one case in a years time and you gave me no chance to prove my case; and just gave her the refund. Why, this is so unjust. This is why sellers are so unhappy with Ebay; you protect the buyers to the fullest but the sellers just get scammed by people like this. I want details of why this happened. Please make customer stop harassing me and feedback should be deleted since is was a lie. You need to look into this further because this is the topping on the cake on how Ebay has been treating me when I do nothing but try to be a great seller. I do this full-time for my family, why would I jeopardize that in any way; especially over a $16 sale? You are not looking out for us, the people who are here everyday and work hard to give you hundreds of dollars a month no matter how much we sell. These buyers come and go, a lot of them don't even pay and get away with it and keep buying. Why is this allowed?
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