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since ‎Jan-24-2024
Country: Vietnam
Type: Personal
usercustomer1
usercustomer1 Contributor
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  • Latest Contributions by usercustomer1

I need help in reporting a fraudulent case of refu...

by usercustomer1 Contributor in Security and Fraud
‎Sep-15-2024 03:34 AM
‎Sep-15-2024 03:34 AM
My pc was recently compromised by malware, and my information was leaked. I had to change many passwords for my accounts, but I failed to change my paypal's password promptly, which allowed unknown strangers to make a fraudulent refund case against my friend, claiming that I'm missing a phone. When I tried to make a case against it in the resolution center, I'm unable to do so as it is closed and the site told me I'm not allowed to make one. So now I need people's help in preventing this refund transaction from occurring against my friend, if needed I'll try to share my activity details to help get a better look into this. Thank you. ... View more
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  • Fraud & Phishing

Re: How do I appeal a closed case? I was scammed o...

by usercustomer1 Contributor in Security and Fraud
‎Jan-26-2024 06:00 AM
‎Jan-26-2024 06:00 AM
Well that's just awful to hear. Seems like the scammer has really thought through everything so they can get away with people's money. I suppose I really can't get back any of my money then, what a shame : (   I suppose that's the end of my inquiry about this subject, I appreciate you taking your time to explain these matters for me. ... View more

Re: How do I appeal a closed case? I was scammed o...

by usercustomer1 Contributor in Security and Fraud
‎Jan-24-2024 07:27 PM
‎Jan-24-2024 07:27 PM
Dammit, I paid using friends/family because they told me to do that and I believed them! Does that mean Im **bleep** and can't afford to get a refund anymore? That'll be terrible! ... View more

Re: How do I appeal a closed case? I was scammed o...

by usercustomer1 Contributor in Security and Fraud
‎Jan-24-2024 05:03 AM
‎Jan-24-2024 05:03 AM
I see. I guess I'll try to contact customer services. If you don't mind, can you advise me on what is the correct option I should select for my case? It's my first time checking out these options so I'm concerned I might select the wrong issue and cause more complications. From what I can tell, I think I will try to email customer service on mobile, and I'll pair it with my video proof so that there is higher chances I will get my money back. Im not sure if what calling them would entail, as I've never tried it before and Im not from an english-speaking country.   I hope you can further assist me in this matter, thank you.  ... View more

How do I appeal a closed case? I was scammed out o...

by usercustomer1 Contributor in Security and Fraud
‎Jan-24-2024 12:39 AM
‎Jan-24-2024 12:39 AM
Hello, Im curious to know whether I can appeal a closed case again, with additional information that would hopefully sway it so I can get a refund? I was scammed by a user on discord who claimed to be discord support, and they had me sending a fee to them on paypay. I tried reporting the transaction to paypal, but they closed it by stating it wasn't unauthorized. Im hoping that I can appeal the case again as I have additional proof pertaining the fraud in the form of a video, but paypal doesn't seems to allow me to appeal the case again yet. I hope this can be resolved soon and I can recover some of my money back, thank you. ... View more
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